BK Build Co. · Internal

BK Client Playbook

The whole machine, end to end — from first call to $50/mo care plan.

Updated Oct 6, 2026

The machine

1
Call18 targets · opener sells the free mockup, never a price
2
Email (on the phone)Site link + "scroll down for examples" — proves you're real in 60 seconds
3
Free mockupFinished homepage > any pitch. Preview → your tap → text it
4
Intake + your quotebkbuildco.com/start → you set $300–$600 → I make the deposit link
5
Deposit50% down · terms checkbox · non-refundable once work starts
6
Build4 revision rounds included · preview → your tap → live
7
LaunchFinal 50% due · handover · ask for a testimonial
8
Care plan$50/mo — $600/yr per client for basically nothing

1Prospecting

18 verified targets · 5 HOT, 13 WARM · all "Not contacted"

2–3On the phone → free mockup

Email goes out before you hang up. Mockup is your closer.

Design rules: pull principles from the reference library (148 items), never clone. Real photos over stock. One strong interaction, not ten.

4Intake & your quote

~$300 — one-page starter
~$600 — multi-page with booking, forms, or galleries
Price drivers: page count · booking systems · form logic · copywriting · photo work · logo work · galleries · integrations · rush jobs

5Deposit

6–7Build → launch

8Care plan

Pitch at handover, when excitement is highest. Script below.

Scripts — tap copy, paste, fill the brackets

The opener~30 seconds · on the call
Hey, this is Brendan with BK Build Co. — I'm a web designer here in Plymouth. I was looking at [Business Name] and noticed [you don't have a site / your site's looking a little dated]. I build custom sites for local businesses, and I do something a little different — I'll mock up a free homepage for you, no strings attached, so you can see what it'd look like. If you hate it, no harm done. Can I send it over?
While-you're-on-the-phone emailsend before you hang up
Subject: Quick link from our callHey [Name] — great talking with you! Here's my site: bkbuildco.com If you scroll down a bit you'll see some examples of sites I've built. I'll get that free mockup for [Business Name] over to you shortly. — Brendan Web Designer · BK Build Co. (248) 238-4436 · bkbuildco.com
Mockup delivery textafter you approve the preview
Here's that free mockup I promised — [link]. Take a look and tell me what you think. Happy to tweak anything.
Follow-up3–4 days after mockup, no reply · then move on
Hey [Name], just floating the mockup back up — [link]. Still happy to tweak anything or answer questions. No pressure either way!
Quote + deposit linktext with the link I generate
Here's your quote: $[total] for [scope] — $[deposit] to start, $[remainder] at launch. Accept the terms and put the deposit down here: [link]
Revision-limit heads-upsay before build starts
Just so you know, your project includes 4 rounds of revisions — that's usually plenty. Anything beyond that is $50 a round.
Care plan pitchat handover
I also offer a care plan — $50 a month. I keep everything updated, handle small tweaks and text changes, and you've got me on call if anything breaks. Most of my clients do it so they never have to think about the site again.
Email signatureSettings → Apps → Mail → Signature
— Brendan Kelly Web Designer · BK Build Co. (248) 238-4436 · bkbuildco.com

Money plumbing — do once, in this order

Already working

✅ bkbuildco.com live — terms, intake, deposit flow
✅ brendan@bkbuildco.com — professional + monitored
✅ Pricing: $300–$600 · 50/50 · terms dad-approved
✅ 18 call targets verified and ready
✅ Portfolio demos + 148 design references
⏳ DBA → Stripe → cards — the final three